I had some of the original Dupree splits that literally "split". Greg took care of me a good two+ years after purchase and threw in a few goodies! Coz took care of some rotors that I THOUGHT were delivered to Bernies...come to find out (6 months later) they were not actually delivered. It was my fault to ASSUME they got to Bernies, yet Coz covered the whole thing! SPL has always been willing to answer all my stupid questions before any purchase. To me, it is vendors like these that are the Pinnacle of our community.